Shipping & Returns

Shipping:

All products are handmade to order just for you. Creating your gorgeous item takes 3 – 7 days (depending on workload).

Postage times are on top of this:
Standard Post (non tracked) – within Australia approx. 5 – 10 business days Express Post (tracked) – within Australia – approx. 2 – 4 business days

Postage prices are as follows:
Standard Shipping, No Tracking $0 (excludes tails)
Standard Shipping, Tracking $8
Express Shipping $10

To upgrade to express shipping, please use this link: EXPRESS SHIPPING

Returns:

I gladly accept returns and exchanges Contact me within: 14 days of delivery Ship items back within: 30 days of delivery I don't accept cancellations, but please contact me if you have any problems with your order.

The following items can't be returned or exchanged;

Custom or personalised orders

Digital downloads

Items on sale

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns.

If you receive an item that is faulty I am happy to refund once it has been returned to me in it's original condition, within 30 days of payment.